When you place an order, you can typically expect it to depart our shipping facility within two days.

• Standard shipping takes 3 to 5 days to arrive.

• Priority shipping should arrive within two to three days.

These are estimates. The time it actually takes to arrive is out of our hands once a transport agent takes possession of your package.

Please remember chocolate does not like hot weather. During summer, we reserve the right to hold on to your order if high temperature poses a risk to your chocolate. We offer and highly recommend cold packs — but they are not a panacea.

If we hold your order, we will email you.

Our Shipping Methods:

We currently offer two types of shipping — USPS and UPS.

Please allow two (2) business days to process and ship your order. All USPS orders ship between Monday and Thursday. We avoid shipping on Fridays and Saturdays. We follow this policy to avoid exposure to high temperatures and minimize the time your order is sitting around.

Free USPS Shipping: Order subtotal must be $85 or more after any discounts have been applied.

If you need your order for a chocolate emergency, contact us. We can try to arrange something for you using an expedited shipping service.

TIPS

When choosing your ship to address, please keep the following in mind:

• The best address is one where someone will be available to accept the package during the day. (A hot mailbox or on a stoop is not a safe place for chocolate.) We will not replace chocolates damaged because no one was at the delivery address to accept the package.

• If you have ordered a gift, please make every effort to notify the recipient that a package will be arriving.

• Business addresses are better than residential addresses.

Hot Climates

When shipping during Summer Months, during hot weather, and to warm climates such as AZ, CA, FL, TX, please select Next Day Air for the shipping method. NOTE: Saturday delivery is not standard for UPS so additional charges can apply. Again, cold packs are highly recommended.

UPS Holidays

UPS may not offer service on some major holidays, and thus orders cannot be delivered. If you are unsure of when your package will arrive, please message us.